Job Description

By definition, your role as a Generalist means you will be required to rotate in different roles in various areas of the business. Specifically, you’ll be required to:

• Support the Operations Manager in any tasks allocated to you based on your role
• Provide continuous world-class customer support to our customers across the country.

What We Are Looking For:

• Strong understanding and ability to be highly productive in a fast-paced environment.
• Highly motivated, self-driven, and ability to work with minimal supervision; because we believe micromanaging staff is counterproductive.
• Interpersonal skills: We’re all about caring for our people and so should you.
• Ability to give and receive constructive feedback
• Tech savviness: we are a digital retailer; this means you’ll be using various technologies to get the work done.
• Cultural intelligence and diversity: Ability to embrace and nurture all types of people.
• Creativity & adaptability: Ability to come up with great ideas that will further improve the business and its different processes.
• Experience in the PayGo industry may be advantageous but is not required.

Please Note:

1. We do not accept CVs and/or cover letters. Kindly proceed to our website: https://www.yellow.africa/careers
2. Women are highly encouraged to apply.
3. Our recruitment is conducted on an ongoing basis. As such, priority is given to early applicants
4. All communication is done via email. Please ensure you submit the right email address
5. Positions tenable in Blantyre and Lilongwe