Research Assistants (2 Positions) 

  • Temporary
  • 6 months ago
  • Lilongwe
  • Salary 000 / Monthly
  • Number of vacancies 2 openings

Job Description

VillageReach is an NGO that develops solutions to critical health system challenges in low-resource environments, with an emphasis on strengthening the “last mile” of healthcare delivery. VillageReach combines expertise across public health, technology, and business to bring life-saving innovation – new systems, programs and technologies – to scale and sustainability in the world’s most underserved communities. VillageReach is headquartered in Seattle, WA with offices located in the Malawi, Mozambique and the Democratic Republic of Congo.

Position: Chipatala Cha Pa Foni (CCPF) APPHC Research Assistants (2 Temporary Positions)

VR is implementing a study on the Diagnosis, Prevention and Timely Treatment of Postpartum Hemorrhage. Through collaboration with the APPHC partners, VillageReach will engage country stakeholders, share research findings and ensure evidence generated is packaged and shared in a manner that facilitates use by key stakeholders. VillageReach is searching for qualified and energetic individuals to fill the temporary position of APPHC Research Assistants. Based in Lilongwe, the Research Assistants will conduct research and analysis of data of the Chipatala Cha Pa Foni call data to inform the study. 

Essential Duties and Responsibilities include:

  • Listen to a random sample of 120-150 call recordings, with a median call duration of 10 minutes, and use a semi-structured evaluation guide to identify calls about PPH or obstetric emergency 
  • Listen to 10-20 audio recordings about PPH or obstetric emergency, 
  • Translate and transcribe the call content. 
  • For all calls related to PPH or obstetric emergency, complete the coding sheets in excel, including but not limited to demographics of caller, symptoms cited by the caller, operator response and advice, whether referral was provided, and outcome if known 
  • Store the call recordings and coded sheets on password-protected computers. 


The following competencies reflect both what is expected of all VillageReach employees and of an individual in this specific role. 

  • Interpersonal Skills: Conduct oneself with sensitivity, awareness and respect when working with diverse groups of people, including VillageReach staff, beneficiaries, donors and partners. 
  • Dependability: Act at all times as a reliable and effective team player, volunteering to help without being asked. 
  • Initiative and Results: Proactively enhance the quality of programs, outputs, workplace environment and relationships. 
  • Representation: Represent VillageReach and its programs by demonstrating a personal commitment to the mission and values of VillageReach and a sound knowledge of the organization, its principles and its programs. 
  • Leadership and Social Entrepreneurship: Demonstrate leadership by being a positive example to others, a positive force programmatically and organizationally; foster a culture of innovation. 
  • Commitment to Learning and Growth: Demonstrate commitment to develop, acquire, document and apply best practices in related fields, and apply solutions to obstacles to organizational effectiveness. 
  • Consistency: Demonstrate consistent and productive attendance and work record. 
  • Compliance: Follow VillageReach policies and procedures. 


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

Supervisory Responsibilities: 

This position has no supervisory responsibilities. 

Education & Experience: 

  • At least a Diploma in Nursing and Midwifery Technician 
  • Minimum of 2 years of relevant hands on experience 
  • Must be registered with the Nurses and Midwives council of Malawi. Certificates required for employment. 
  • Fluency in English and Chichewa, Tumbuka and or Yao will be an added advantage; 
  • Prior research experience desirable; 
  • Knowledge of Microsoft Office programs. 

Other Qualifications: 

  • Demonstrated understanding of public health challenges in rural, underserved and low-income communities, particularly in Malawi; 
  • This position is only open to Malawi citizens. 

Environment and Physical Demands 

The Hotline Worker/Nurse will work in a shared office with meeting rooms accessible for privacy and meetings. 


The position will be based in Lilongwe, Malawi, and will report directly to the Hotline Supervisor but will work closely with the Senior Hotline Supervisor and
the CCPF Program Manager. 

This position is open as of April 2020 and resumes will be reviewed on a rolling basis up to 29 April 2020. To apply, please submit your resume and a cover letter to:

Email: [email protected]


VillageReach is an Equal Employment Opportunity Employer committed to workforce diversity. We believe that diverse, equitably weighted perspectives foster an organizational capacity to create novel solutions that improve health in the most underserved and hard-to-reach areas. To align our values, innovations and impact, VillageReach is committed to recruiting and retaining a diverse global workforce. 


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