Job Description

Applications are invited from suitably qualified and energetic persons to fill the following vacant positions at the SMEDI Board & Lodge and fuel service station situated at the SMEDI Enterprise Development Centre (EDC) in Mponela, Dowa. Successful candidates shall join a team of highly motivated and customer focused personnel responsible for the day to day running of the two Income Generating Units (IGUs):

Lodge Supervisor (1 Position)

Qualifications and attributes

• Diploma in Hospitality and Tourism Management with at least 5 years relevant experience;
• Excellent interpersonal and organizational skills;
• Dynamic and well-motivated;
• Excellent communication skills – verbal and written;
• Problem solving skills;
• Must be computer literate.

Responsibilities

• Supervise and manage front office, housekeeping, food production and food and beverage departments;
• Produce food costs, beverage costs, rooms cost controls and produce weekly, quarterly and monthly reports;
• Provide on-job service training to all staff;
• Handle and manage all complaints from guests and come up with reports;
• Maximize sales by up selling and suggestive selling and creating new revenue opportunities.

Applications with detailed curriculum vitae with at least three names of relevant and traceable referees that include an immediate past employer, should be sent to:

The Chief Executive Officer,
SMEDI,
Amina House, Off Paul Kagame Road,
P/Bag 393,
Lilongwe 3.

Closing date for receiving applications is Friday, 14^th August, 2020. Only shortlisted candidates will be acknowledged.

SMEDI is an equal opportunity employer. Women and persons with disabilities are specifically encouraged to apply.