Quality Improvement Officer

  • 4 months ago

    Job Description

    The Quality Improvement Officer will support the formulation, review, and dissemination of hospital standards for the country. They will also assist in the development and testing of innovative and cost-effective ways to perform capacity building and assessments, as well as contribute to the development of a database for standards, guidelines, and policies.

    Lastly, they will contribute to the development and review of quality improvement frameworks for all levels of health care. The Quality Improvement Officer will interact with supporting government officers, technical representatives from the international donor community, and other key development partners.

    The Officer will report to the Deputy Director of the Norms & Standards Division in the Quality Management Directorate.


    • Support problem analysis in health care systems
    • Support stakeholders in developing improvement ideas and testing them
    • Support in assessing quality improvement initiatives
    • Support in development and implementation of scale up plans
    • Support in conducting mentorship to health care providers
    • Support with infection prevention assessments and initiatives
    • Participate in development of quality improvement guidelines

    Skills and Experience

    Items indicated with an asterisk (*) are required
    • Bachelor’s degree in nursing, laboratory management, environmental health, clinical medicine, or related field*
    • At least one year of professional experience in a health care delivery setting*
    • At least six months experience in quality improvement programs*
    • Strong technical or academic writing ability, evidenced by experience producing reports or other materials that summarize key findings*
    • Demonstrated project management skills, including the ability to ensure internal and external collaborators achieve a time-bound goal or project*
    • Demonstrated experience working with different health care professional teams
    • Demonstrated experience managing relationships with external stakeholders, e.g. government officials, partners, and/or donors
    • Experience working in or with a government agency/department
    • Experience with knowledge management, including strategically organizing and sharing information
    • Ability to work on a team
    • Innovative, creative, and strategic
    • Takes initiative independently
    • Ability to build and nurture relationships with different health professionals
    • Ability to multi-task and manage multiple priorities
    • Interest in learning about different branches of the Malawi Government, particularly the MOH


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