Deputy Director, Program Management

  • 3 months ago
  • Lilongwe

    Job Description

    Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits. 

    For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved – and is committed to continuing to improve – economies, societies and most importantly, people’s lives. 

    Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status. 

    Project Overview and Role:

    Palladium is an international company that develops and delivers solutions to create positive impact for communities, businesses, societies and economies. We transform lives and create enduring value by working with governments, corporations and non-profit organizations. We are currently implementing over 100 projects with more than 2000 employees across 90 countries. In Malawi, Palladium manages the USAID-funded Health Policy Plus (HP+) Project. HP+ works with key stakeholders to advance health policy and financing for family planning and reproductive health (FP/RH), HIV, and maternal and newborn health at national and subnational levels. The project aims to improve the enabling environment for equitable and sustainable health services, supplies, and delivery systems through policy development and implementation, with an emphasis on voluntary, rights-based health programs, and by strengthening in-country partners’ capacity to navigate complex environments for effective policy design, implementation, and financing aligned to the existing priorities. We carry forward proven approaches to preserve achievements. 

    Position Summary

    The Deputy Director, Program Management will provide management support to the HP+ Malawi program through the daily oversight of program activities. The Deputy Director will support timely implementation across all activities by working with technical leads, operations staff, and the leadership team in Malawi and HQ to maintain a general organizational order of all ongoing activities. This role requires strong project management and organizational skills, the ability to strengthen working relationships within a virtual and cross-cultural context, and an understanding of how to translate theories of change and project workplans into day-to-day activities to achieve desired outcomes to ensure success of the HP+ MW program.

    The Deputy Director, Program Management will be considered part of the senior leadership team of HP+ Malawi. She/he will report to the HP+ Malawi Country Director and will work closely with a Deputy Director, Technical, a Senior Operations and Finance Manager, and HP+ headquarters-based staff in the United States. This position is full-time and is based in Lilongwe, Malawi.  No expatriate benefits are associated with this position.

    Only people located in and legally allowed to work in Malawi are eligible to apply.
    The position is a fixed-term contract through September 2021, with an annual renewal thereafter depending on performance, USAID priorities, and the availability of funding. 

     Primary Duties and Responsibilities:

    1. Serve as key point of contact for day-to-day program management. Oversee and manage country team one-on-one in daily management tasks such as developing to-do lists that track with program outputs, collecting updates on status and progress of deliverables, updating biweekly tracker and other management tools, and ensuring project implementation runs smoothly;
    2. Coordinate and facilitate weekly staff meetings, ensuring agendas in advance and post-meeting minutes are circulated; Coordinate with HQ bi-weekly team meetings, contributing to the agenda and overseeing follow up of any Malawi staff to-do items;
    3. Keep Country Director informed of any implementation delays, trends or issues that need to be escalated.
    4. Collaborate with Deputy Director, Technical to ensure all workplan activities are not only taking place as planned but are also of high quality.
    5. Liaise between technical and ops teams to ensure activity plans are translated into contracts, consultancies, travel, etc., and support financial management by ensuring case forecasts and spending reports reflect planned/completed technical activities;
    6. Contribute to project workplanning, budgeting, and progress/financial reporting, in collaboration with country team, CD and DD Technical, and HQ staff;
    7. Interface with clients and other project stakeholders as requested by Country Director, to plan, implement, review, and report on projects and deliverables or products as needed;
    8. Supervise 5-8 staff technical staff of various levels (junior to senior); work with staff to develop their annual performance targets; facilitate biannual 360 reviews; coach and mentor towards excellence in staff performance.
    9. Ensure staff compliance with HP+ project guidelines and SOPs;
    10. Follow Palladium and HP+ project guidelines when exercising expenditure approval authority
    11. Other duties as requested by the Country Director to fulfill the needs of the Malawi country program.

    Required Qualifications:

    1. Master’s degree in public health, development, organizational management, or related field; a bachelor’s degree with extensive work experience will be considered.
    2. Minimum of 10 years of experience in management positions in development projects in Malawi, with at least 2 years on a USAID-funded project.
    3. Experience working with government counterparts and other stakeholders at the national and sub-national level and excellent diplomatic skills;
    4. Ample program management experience and ability to manage and delegate tasks efficiently;
    5. Strong interpersonal and organizational skills;
    6. Strong written and oral communication skills and fluency in English required; a written test may be administered as part of the interview process;
    7. Experience in monitoring and documenting project activities and outcomes;
    8. Ability to exercise leadership, build teams, maintain effective communication, motivate, and generate commitment within a team;
    9. Only persons legally eligible to work in Malawi will be considered and no expatriate benefits are associated with this position.


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